Cookie Policy

This Cookie Policy (“Policy”) describes how PT Aku Rela Kamu Bahagia and its affiliates (collectively referred to as “WUKONG” or “we”) use Cookies and tracking technologies on our website and applications. WUKONG uses Cookies to enhance the user experience.

This Policy explains how WUKONG uses Cookies in connection with its operations on the wukong.co.id website (“Our Services”). This Cookie Policy forms part of our Privacy Policy. By accessing and/or using our website and services, you agree to the use of cookies as described in this Policy.

If you choose to use the Site without blocking or disabling Cookies or similar technologies, you consent to the use of such Cookies and to our processing of personal data collected through these Cookies in accordance with this Policy and our Privacy Policy. If you do not agree, you should block or disable Cookies through your browser settings.

1. WHAT ARE COOKIES

   Cookies are small text files stored on your computer or device. We use Cookies to track user activity in order to improve the user interface and customer experience. Most browsers accept Cookies by default. It is our policy to use Cookies and tracking technologies only with customer consent, unless they are strictly necessary for the operation and provision of digital services.

2. HOW WE USE COOKIE

   WUKONG uses Cookies to enhance the performance of the Site, its content, and services, and to improve your browsing experience. We may share certain Cookie related data within WUKONG and analyze it with selected third parties as described in our Privacy Policy. In general, we use Cookies for the following purposes:

   1. To ensure our Site operates properly
   2. To help protect the security of your account by detecting harmful activity and violations of our Terms of Use
   3. To deliver services through the administration of our Site
   4. To distinguish you from other users when you return to the Site and offer a more personalized browsing experience (e.g., language and communication preferences
   5. To improve the Site’s functionality, such as helping users easily find content
   6. To optimize the Site’s performance, enhance usability, and evaluate the effectiveness of our marketing efforts.

3. TYPES OF COOKIES WE USE

1. Strictly Necessary Cookies
   These cookies are essential for the operation of our website. They enable you to navigate around our site and use its features, such as remembering previous actions when navigating back to a page within the same session. Cookies enable you to access restricted areas of our Site that are available only to registered users. Without these cookies, you would not be able to log in or move through different parts of the Site without continuously identifying yourself by resubmitting your data (for example, your username or encrypted customer ID). These cookies also help us protect the security of your account by notifying us when multiple people attempt to log in from the same device or account.
2. Functionality Cookies
   These cookies are used in the administration of our Site to:
   1. Enable us to enhance the user experience by allowing us to personalize our content for you, greet you by name, remember your preferences (such as language or region selection), and identify the type of information you are interested in receiving when visiting a specific site (for example, if you select the “remember me on this computer” option);
   2. Allow us to remember information related to you during your current visit and any future visits when you register with us or complete our online forms, provided the cookies are not deleted in the meantime.
3. Targeting/Advertising Cookies
   These cookies record your visit to the Site, the Site Content and Services you have accessed, and the links you have followed. We use this information to interpret or infer what interests you, to maintain our Site Content (as defined in our Privacy Policy), and to ensure that the ads displayed on our Site remain relevant to your interests. These cookies help us build a profile and provide tailored information that we believe will be of value to you, based on your demonstrated preferences, other information we have about you as a user, and information available from external sources.
4. Analytical/Performance Cookies
   These cookies are used to ensure our Site functions properly (such as allowing us to identify errors or poor performance), to improve navigation and usability, and to evaluate the effectiveness of our marketing efforts. The information we collect includes, but is not limited to:
   1. The domain name and country of your Internet Service Provider
   2. The volume of traffic to our Site or specific pages viewed
   3. Usage patterns on our Site
   4. URLs of websites visited before and after visiting our Site
   5. Usage patterns and referrer URLs
   6. Referral page information to track the success of our marketing efforts in attracting visitors to our Site, user responses to various advertising campaigns, and user activity
   7. Clickstream activity and downloadable content (i.e., the paths visitors take as they navigate from one page to another on our website), how users move around the Site, and what they download
   8. Transactional attributes according to the information you voluntarily provide while using our Site
   9. Overall Site performance
4. THIRD-PARTY COOKIES

   In addition to our own Cookies, we also work with other companies to place Cookies on our Site in order to collect information on our behalf. These companies are contractually prohibited from using these Cookies for their own purposes or sharing the information collected with anyone other than WUKONG.

   Advertising and analytics Cookies may also be placed by independent advertisers who display advertisements on our Site. For example, by clicking on third-party content, advertisers may be given information about your visit to our Site so that they can serve ads that may be of interest to you. When you click the “Like” or “Share” button for social networking services, those platforms may subsequently use information about your visit to target ads to you on other websites. These Cookies are anonymous and do not identify individuals. We do not have access to or control over these third-party Cookies, and such third parties have their own Cookie and privacy policies.

5. DISABLING COOKIES
   1. You may choose to reject or block all cookies or specific types of Cookies during your visit to the Shell website by clicking on the Cookie preferences on our website. You can also change your preferences for our website and/or any third-party website by adjusting your browser settings. Please note that most browsers accept Cookies automatically. Therefore, if you do not wish to allow the use of Cookies, you may need to actively delete or block them.
   2. You can also reject the use of Cookies by using Private Browsing mode or other browser features available in your browser settings.
   3. If you are only browsing our Site and are not a registered User, you may still be able to use the Site without accepting our Cookies. However, restricting or blocking Cookies may affect the full functionality of the Site. For example, you may not be allowed to view videos or other content on our Site.
   4. If you use your browser settings to block or reject all Cookies, you may not be able to access all or parts of our Site, and we may have no choice but to stop offering you Site Content, Services, Interactive Services, applications, or tools, as Cookies are essential for the administration and security of our Site.
6. OPT-OUT TOOLS

   You may prevent the collection of Personal Data using the following technologies:

   1. To opt out of being analyzed by Google Analytics on our site or others, visit:

      http://tools.google.com/dlpage/gaoptout

   2. To opt-out of personalized ads from Google’s content network, visit the Google Ads Preferences Manager. For a permanent opt-out, install the relevant browser plugin.
7. POLICY UPDATES

   Any changes to this Policy will be posted on wukong.co.id. We reserve the right to amend this Cookie Policy at any time, with changes taking effect upon posting. Continued use of the Site and services indicates your acceptance of the updated Policy.

8. CONSENT

   By continuing to use the Platform, you consent to the use of Cookies in accordance with this policy.

   For more information, contact us at

   [email protected]